About me

As an AI Automation Expert, I empower businesses to work smarter, faster, and more securely. Automation should feel invisible to your team and unforgettable to your customers. Most businesses are stuck chasing leads across tabs, rebuilding the same reports every week, and tasks that quietly steal hours every week, and that’s exactly the kind of work this portfolio is built to delete.

If you’re tired of missed follow ups, delayed responses, and processes that fall apart when one person is offline, this is where your operations get rebuilt around automation: quiet in the background, powerful in the results.

What I'm doing

  • design icon

    AI Powered Automation

    Designing and building end to end automations that remove repetitive work, connect scattered tools, and keep your operations running on autopilot.

  • Web development icon

    Smart Booking & Scheduling

    Creating smart booking flows with calendar sync, time zone handling, and reminders so leads can schedule calls without back and forth.

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    Custom AI Assistants

    Integrating voice and chat agents into your existing stack to qualify leads, answer FAQs, and route conversations to the right place.

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    Cloud & API Infrastructure

    Setting up and hardening cloud services, APIs, and webhooks so your automations are reliable, scalable, and safe.

Testimonials

  • Harun Wegner

    Harun Wegner

    Working with Diana was a turning point for our agency. She mapped out our messy lead flow, rebuilt it into a single automated pipeline, and connected our forms, CRM, and calendar so every qualified lead now gets an instant response and a booked call without manual follow up. Within the first month, we cut admin time by more than half and nearly doubled the number of sales conversations we were having each week

  • Pauline Njoki

    Pauline Njoki

    Before we brought Diana in, our team was drowning in repetitive tasks copying data between tools, chasing missed appointments, and manually updating reports. She designed a set of AI driven workflows that now handle scheduling, reminders, and reporting in the background, 24/7. The result is fewer no shows, cleaner data, and a team that can finally focus on strategy instead of firefighting, which made her an easy ‘yes’ for ongoing work.

  • Essy Knight

    Essy Knight

    At Serenity Wellness Spa, we knew we were leaving money on the table, but we didn’t know where to start. Diana came in, mapped our client journey, and built automations that send personalized reminders, post treatment follow ups, and smart upsell offers based on each guest’s visit history. Now clients are rebooking before they leave, retail sales have noticeably increased, and our monthly revenue is up without adding more staff or hours. The systems she set up run quietly in the background, but the impact on our bottom line and guest loyalty has been huge. Hiring her was one of the easiest decisions I’ve made as a manager.

  • Henry william

    Henry william

    Diana helped us completely rethink how our operations run. She started by mapping our end to end workflows across sales, support, and finance, then designed AI driven automations that now handle routing, notifications, and reporting with almost no manual intervention. Within the first quarter we reduced processing time for key tasks by more than 40%, cut down on human errors, and gained real‑time visibility into our pipeline. Her ability to translate complex requirements into reliable systems made it very easy to trust her with mission critical processes, and she’s now our go to partner for any new automation initiative.

Tools

Resume

Education

  1. ALX Kenya

    2025

    Completed an intensive Cloud Computing course covering core concepts (IaaS, PaaS, SaaS), virtualization, and cloud architecture on AWS.

  2. Jomo Kenyatta University of Agriculture and Technology

    2016 — 2021

    Completed intensive Computer Science fundamentals course covering data structures, algorithms, object-oriented programming, and discrete mathematics. Built practical projects in Python/Java implementing sorting/searching algorithms, linked lists, and basic databases. Gained proficiency in problem-solving and software design principles essential for scalable applications.

Experience

  1. DEVOPS Engineer

    2023 — Present

    DevOps Engineer with expertise in designing, implementing, and optimizing CI/CD pipelines using Jenkins, Docker, and Kubernetes across AWS. Automated infrastructure provisioning with Terraform and Ansible, reducing deployment times by 40% while ensuring high availability and security compliance. Skilled in monitoring with Prometheus/Grafana, incident response, and cross-team collaboration to streamline development-to-production workflows

  2. AI Automation Specialist

    2024 — Present

    AI Automation Engineer specializing in workflow optimization, intelligent integrations, and no-code/low-code solutions using n8n, Make, and Zapier. Designed end-to-end automations for salons/spas and corporate clients, reducing no-shows by 30%, cutting deployment times 40%, and automating booking/reminder systems across timezones. Expert in cloud infrastructure, API orchestration, and AI voice agents driving measurable ROI through scalable, secure processes.

  3. ICT Officer

    2022 — 2023

    IT Officer with proven expertise in delivering first-line technical support, troubleshooting hardware/software issues, and maintaining network/server infrastructure for seamless operations. Managed user onboarding/offboarding, installed/configured systems (desktops, printers, M365), and resolved helpdesk tickets while ensuring data security, backups, and compliance. Skilled in incident documentation, vendor coordination, and proactive IT maintenance reducing downtime by 25% across diverse user environments.

My skills

  • CI/CD Pipeline Automation
    85%
  • Cloud & Containerization
    85%
  • Workflow Orchestration & No-Code Automation
    90%
  • Javascript & API Integration
    85%

Contact

Let’s automate something fun

Ready to delete busywork and put your business on autopilot?

Tell me what you do today and I’ll show you how I can automate it tomorrow,ofcourse with AI as the cherry on top and your to‑do list on a permanent vacation.

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